Centralize your customer service and internal operations in one place
Integrated, secure and compatible communication and assistance platforms.
Own your data, personalize your service and operation
GODIGITAL >> GOC-X
Create value in each contact, simplifying even the most complex processes in a simple way in just minutes
87% of policyholders believe that their claims handling experience affects their decision to stay with their contracted insurer.
01
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Turn documents into data
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Attend and assist 24 hours
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Offer hybrid experiences
02
Improove internal operation
Automate manual processes and repetitive tasks
to manage your portfolio in a simple and orderly way.
eliminate inefficiencies throughout the customer journey, increase revenue and reduce cost of service by up to 20%.
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Raise your quality of service
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Take power of your customer's after-sales
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Increase the loyalty of your portfolio
Strengthen your relationships
Customize your solution so that it attends, notifies and accompanies your client when you cannot do so, improving your 24-hour service promise.
69% of millennials report that they "feel good" both about themselves and the company when they can solve a problem on their own.
03
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Improve your value proposition
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Differentiate yourself
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Listen, measure and learn from your customer
WE TRANSFORM INJURED CLAIMS
INTO BUSINESS OPPORTUNITIES
Optimize your resolution claims from A to Z to improve analysis, resolution times, reduce operating costs and create relationships through 100% digital experiences that fidelize the insured customer while seduce the injured third party.
EASY and QUICK IMPLEMENTATION
Take advantage of our flexibility in plans, low implementation costs or inter-operation tests to analyze the impact of the necessary change that your company needs.
+RPA
+AI
A Digital Asistant to contains and empower your client to self-manage the initial load or ClaimIntake in less than 10 ', and a white-label solution centered in claims reports (tracking) and connects by attending through the final resolution, while other features offer commercial opportunites to your company.
Features
Features
+ Cloud solution for portfolio operation and management
+ Simple digital experiences for the user
+ Integrable with other systems through APIs
+ Agile and secure commercial communications with #AI
+ Orchestration and automation of repetitive tasks